New Mobile Phone

[Rosie29]

I have to get a new mobile phone . in spite of putting a new battery in the phone doesn't retain the charge.
I'm afraid I can't get my head round this "sim only or sim free" choice. Please could someone explain in very easy to understand language ,
I have a deal with Virgin where I pay £6 or so a month - that gives me 2gb , 2500 minutes and unlimited texts. It is plenty for my needs and I would like to keep that arrangement.
My present phone is a Samsung J2016 and I bought it outright which is what I want to do again.

Also , any suggestions as to what to buy would be welcome. i think Samsung are quite user friendly.
I am 90 but use the phone a lot for internet access, emails and texts. At present I do not need a phone with large format.
Thank you for any replies.

[barry1010]

Sim only is just the sim, no phone.
Sim free is the phone and it means it is not locked to a network. You can put any sim card that you choose, from any provider.

[barry1010]

Buy a sim free phone and simply use the Virgin sim card you already have.
How much do you want to spend on the phone? What is important to you - camera, screen size, big memory, a battery that easily lasts a day?

[davebro]

//I am 90 but use the phone a lot for internet access, emails and texts.//

Who said older people can't do tech !

[barry1010]

This might suit https://www.argos.co.uk/product/1486513?clickPR=plp:15:258

[aelmpvw]

// in spite of putting a new battery in the phone doesn't retain the charge//
that suggests that the new battery is faulty or it isn't seated properly in the phone

[Zacs-Master]

Or she bought the battery from a market stall.

[Canary42]

The SIM is a tiny (removable) card in your phone which provides your number and connects you to your provider.

Your easiest option is to move the card from your present phone into the new one - If you buy your new phone from a Virgin Store then I'm sure the shop would do this for you (our local Virgin store did this for me).

[Rosie29]

Thank you all so much for your replies - I really appreciate your help.
The model that you suggested Barry might be just the thing. Thank you .
Feel a lot clearer about the whole thing now. Thanks everyone x

[barry1010]

That phone is £129 from Amazon if you want to save £10, Rosie.

[barry1010]

Amazon.co.uk User Recommendation

[davebro]

just to add - there are 3 (?) different sizes of sim card so make sure yours will fit in the new phone.