ChatterBank54 mins ago
Problem With Laser Printer
2 Answers
My HP color (sorry!) laser printer pro M254dw has started printing red/pink stripes over the right hand size of the page. Sometimes there is a continuous stripe; other times there is a patchy, intermittent mark.
Has anyone any idea as to (a) what it is and (b) how to stop it please?
All answers gratefully received.
Has anyone any idea as to (a) what it is and (b) how to stop it please?
All answers gratefully received.
Answers
Best Answer
No best answer has yet been selected by RocW. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Suggestions extracted from the user manual:
1. Try removing the cartridge, shaking it to redistribute the toner and then replacing it ;
2. If that doesn't work, try printing a cleaning page. (See page 95 in the manual for instructions) ;
3. Still no joy? Check the toner level in the cartridge ;
4. If you're still stuck, you could try replacing the cartridge or forking out £21.49 for technical support over the phone from HP. Otherwise it might be time to look for a new printer.
Manual:
http:// h10032. www1.hp .com/ct g/Manua l/c0553 4323.pd f
1. Try removing the cartridge, shaking it to redistribute the toner and then replacing it ;
2. If that doesn't work, try printing a cleaning page. (See page 95 in the manual for instructions) ;
3. Still no joy? Check the toner level in the cartridge ;
4. If you're still stuck, you could try replacing the cartridge or forking out £21.49 for technical support over the phone from HP. Otherwise it might be time to look for a new printer.
Manual:
http://