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sony mp3 help line problems - I can't be the only one.

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itinerants | 21:44 Fri 17th Nov 2006 | Technology
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Is anyone having problems with the Sony help line? I've been trying to get hold of them for days now to try to resolve a problem with Sonic Stage software.

I downloaded SS and also a Gracenote patch to update access to the internet for track information. Gracenote keeps rejecting my registration, claiming I'm not connected to the internet when I am.

Gracenote don't want to know and Sony seem incapable of providing an effective help line.

Some one gave me help earlier in the week. Any ideas would be very appreciated.
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