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cannot do a windows update

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encee | 18:31 Wed 28th Mar 2007 | Technology
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when clicking express or custom it looks like it is looking for it but never gets anywhere.then comes up not responding.any ideas.please.also cannot upload anything or submit any work to learndirect
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What connection are you on? Broadband at home?

Try disabling your firewall.

Do you use a router?
Question Author
on ntl and about to go on bt tomorrow.i have norton setup but not sure about firewall
If you have a norton internet security type package, try disabling it temporarily (usually right-click the icon bottom-right, perhaps).

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cannot do a windows update

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