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I bought an SPV Canary from new in April, and so far the finish on the case has worn through to the white plastic on the back, the battery life is literally 10 hours, the number of unread SMS messages it claims to have is always 2 above the real value, one of the lights has gone from under the keypad and hence only half of it lights up, the official headphones I bought with it have fallen apart, the main Confirm button needs a real hard press to register, Windows Media Player only loads around 1 time in 20, it regularly crashes while in standby.