Vista winhlp

[wendyl]

I posted a question earlier today- its disappeared I don't know why
I am using vista ultimate which no longer supports 'help' and suggests downloading from Microsoft but my attempts so far have failed. The site gives lots of explanation but the only download I found was standalone installer and all I eventually get is a message saying update does not apply to this system. Can anyone explain or help me to sort this please? I would be most grateful - thanks

[daffy654]

http://www.theanswerbank.co.uk/Technology/Comp uters/Question658137.html

This is your question posted earlier.

[wendyl]

thanks daffy forgot I put under computers still no luck but at least have made some progress with programme I wanted 'help'with

[VHG]

I would be surprised in Vista Ultimate did not have help.

Where did you get Vista Ultimate from, was it already on the computer when you got it, or did you buy it somewhere.

Did you do an upgrade ?

Are you sure it is the genuine version of Vista?

Do you have the Vista DVD the code came on?

[VHG]

Is this your problem?

http://support.microsoft.com/kb/917607

[wendyl]

VHG thanks for your interest not getting email notification from AB re this so only just seen you replies
MY Vista ultimate came with the PC (About 18 months ago) certainly genuine and receiving updates including SP1
don't have a DVD
Followed your link and yes have been there. As I said earlier my tax programme I needed it for is now working OK so no longer urgent will look into further when I have time
thanks anyway