problems downloading from the web

[deemaitch]

I have a problem on my computer as follows;-
I bought and paid for a camera manual on the internet, but could not download it "navigation to web page cancelled" was the message.
I contacted the website and was sent a link by email to download the manual but again i got the same message.
Can anyone please help me?
Thanks in advance and kind regards

[Buenchico]

Try right-clicking on the link and selecting 'Save target as'.

Chris

[deemaitch]

This was one suggestion i found on the microsoft website but even that doesn't work sorry but thanks chris

[Buenchico]

OK, next idea:

Forward the email to a mate and see if he (or she) can get the download to work on their PC. (If they can't, the chances are that there's something wrong with the link, rather than 'at your end').

Chris

[ChuckFickens]

deemaitch,

Can you post a link to the site you "paid" for the manual?

Consider contacting the bank/credit card company and getting the card you used to pay canceled.

[deemaitch]

thank you for your last suggestion chris.

I iwill try that later today. david


Its not about the three quid I paid for the manual,
it's getting an irate wife of my back because she hasn't got an instruction book

[deemaitch]

Thanks again for all your help, I did as suggested and sent the E-mail to a friend a couple of doors away and we printed off all 82 pages, the one my wife lost was only a thin basic one.
it cost me a load of paper and a replacement black cartridge nearly as much as the B***** camera !!!

Thanks again,
Kind regards
Deemaitch
Ps I now must find out why I can't download links to browsers, dmh

[Buenchico]

Thanks for your posts.

I'm pleased that you've now found at least a partial solution to your problems.

Now that we know that the problem is with your PC, rather than with the link, I've been trying to work out what the problem might be. It could be your firewall which is blocking file downloads but it's more likely to be connected to your browser's security settings. I'm assuming that you're using Internet Explorer. Try the following. (My instructions relate to IE5, but IE6 and IE7 should have similar settings buried somewhere in them):

Go to Tool > Internet Options > Security.

Click 'Custom Level' and scroll down to 'Downloads > File Downloads'. Check that there's a dot in the circle next to 'Enable'.
If there isn't, you obviously need to put one there, then click 'OK'.
If there is already a dot there, try clicking to remove it, clicking 'OK', closing Internet Explorer and restarting your PC. Then repeat to process to reinstate the dot. (I've no idea why doing something like that works; I just know that it sometimes does).

If that doesn't help,try a file download from somewhere with your firewall temporarily disabled. (Press Ctrl+Alt+Delete, enter the Task Manager and use 'End Task' to close your firewall. Restart your PC to turn it back on).

Chris

[deemaitch]

Thanks for all your help Chris, problem solved, thanks to you.

regards David