AVG anti virus.

[Boto]

I have the AVG 2011 free antivirus installed. A couple of days ago it said that the anti-virus and anti-spyware data bases are outdated and I am not fully protected. Have tried to "fix all" and update - this gets as far as analysing the updates then I get "general error". What's going on? Do I have to uninstall and start all over again? Many thanks.

[ChuckFickens]

Open AVG, goto tools > advanced settings > update > manage and click on the "delete temporary update files" button.

Do a restart and try updating again.

[Boto]

ChuckFickens, have now tried that but result just the same. Any more suggestions?

[ChuckFickens]

It would seem you are not the only one having the problems..

http://forums.avg.com...ad&act=show&id=122883

From trawling some other forums some people are saying that a un-install and re-install does fix it, then others are saying it doesn't! I've also seen a few people saying that it doesn't work most the time, but then occasionally it does.

From everything I've seen it looks like a general AVG problem at the moment and there may not be anything you can do on your local computer to fix the problem, but give a reinstall a go, you've got nothing to loose.

[Boto]

Thank you. Will uninstall. Would you advise Avast as an alternative? I have Zone Alarm and Spybot.also.

[AlBags]

The love of AVG, eh?

Use Microsoft Security Essentials or Avast is you insist on a free one.
They work better and are more consistent.

[4candles]

Seconded. I used to rate AVG, but lately it's been a PITA on mine and friends' machines. No problems since switching to Avast. : )

[NazNomad]

A couple of years ago,. when AVG 'stopped' updating correctly, I uninstalled it and switched to Avast, seems to do the job well enough.

[Boto]

Thanks everyone.