Tripadvisor???

Jordyboy9 | 15:07 Tue 15th Sep 2015 | Travel

25 Answers

Does anyone take the comments on tripadvisor as an honest and true,our friends have paid a deposit for a holiday in pathos in January the hotel gets terrible things said about it and they are asking our opinion,I said I am sure that they can't be that bad or surely the travel firm that they are dealing with would step in?anyone got any thoughts on this?

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Retrochic

Its very subjective. If a hotel got 200 excellent reports and 3 bad ones I would be ok with that -if the majority of the votes were bad then I would think again. We went to a hotel with glowing trip advisor comments and it was not up to scratch so it can work both ways.

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Retrochic

maybe they should try lesbos instead

-SharonA-

I trust tripadvisor and have made comments, truthful comments on that website. Mind you having said that, I was in the same position as your friends, every comment was a downer and yet the hotel in my opinion was fabulous. Some people expect too much when they go away.

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andy-hughes

I don't like Trip Advisor - it brings out the British need to moan without real cause.

I have stayed in hotels that TA rated as ropey and they were fine - both were for work, so I had no choice about staying there, but the comments were not justified.

I never read it, but the present Mrs Hughes scans it for any potential hotel, and worries if the reviews are not good.

If I am booking for myself, I will take my chances, but then, I am easily pleased!

AlwaysConfused

A British trait - moan to everyone bar the owner!

Jennykenny

Check the nationality of the posters.
Americans tend to be very fussy and criticise every tiny point, whereas Brits are more easy going.
I have contributed to Trip Avisdor for many years, and have used their recommendations for hotels and found the comments to be, in general, fair.
If it turns out to be awful, kick up a row immediately and insist on being moved to another hotel. Take pictures, and make sure the rep knows that you/your friends are going to take it much further if the situation is not resolved.

ummmm

No...only pay half heed. The really bad ones are probably from their rivals and the really good ones are probably from their staff.

I stayed in a really nice hotel that only got 1 star because of a loose roof tile.

What I look for in TA is a hotel that answers people reviews. That shows they care. People really need to stop expecting 5* accommodation for 2* prices...

Bazile

What is the name of the hotel ?

tamaris

I heed it a little, but recently the one I used on holiday was less than great with a dour old lady in charge. I could not believe all the posters thought her to be 'lovely' I am a friendly person but she did not say more than two words to me and she never looked you in the eye. The breakfasts were not up to scratch and all was disorganized. Maybe she needs to retire.

DTCwordfan

You really need to look at the time sequence as places can change dramatically with personnel change, yes, I dismiss the occasional bad one (competition sour grapes or perhaps an off day for staff of even the customer) but if there are really bad ones, then nope.......

Prudie

I regularly contribute to TA with glowing, average and occasionally poor reviews. When looking I'd take all reviews into account, particularly the spread across the ratings. The worst reviews often make very amusing reading and sometimes need to be taken with a large pinch of salt.
If a particular complaint - being cold or dirty for example -came up repeatedly then I'd accept it to be fairly true.

DTCwordfan