Monarch And Caa

[Baboonboy]

Is anyone else having problems getting their Monarch ATOL claim form from the CAA (or the company they have contracted out to do this for them)? I've called 5 times now and they keep saying they'll escalate it but nothing forthcoming. Promised on 11th, 16th, 20th, 23rd and 26th October.

[bednobs]

i would imagine they are innundated. As it's only been 2 weeks, you are perhaps being optimistic. In answer to your op, as mine was only flights, i am claiming from my CC, who have already "temporarily" credited my account with the amount and monarch has 60 days to dispute it

[Buenchico]

Have you checked your junk email folder?

[Baboonboy]

Thanks. Always optimisitic!! Just wish they'd say instead of promising and not delivering (although it was 2nd October which is closer to 4 weeks now). I've checked junk, deleted, every folder in my inbox. Received immediate refunds from various other companies following our cancelled holiday but the I guess the CAA probably don't have the same resources as the private sector.