New Beko Freezer

[Tilly2]

I went into the garage today to find my new Beko freezer covered in condensation. I wiped it off and then rang the customer service phone line. The chap there tried to tell me that it was because it's so warm, the warm air is condensing on the outside of the freezer. I think that's a load of rubbish and said as much.

Anyway, an engineer is going to call. If it's a manufacturing fault, then it will be fixed. If not, we will have to pay a call-out charge and a fixing fee.

The door of the freezer is really cold. Should the outside of the freezer feel cold?

[tonyav]

Hiya Psybbo xxx