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Attachments Won't Open ...
6 Answers
Hi everyone,
Just this last week of so people have had trouble trying to open attachments I send.
Nothing has changed on my set up, and I'm just sending the same type of things. One friend managed to open them but had to save and copy and all sorts of fiddling around.
I have Windows 10
Thank u for reading this. Advice greatly appreciated.
Gill
Just this last week of so people have had trouble trying to open attachments I send.
Nothing has changed on my set up, and I'm just sending the same type of things. One friend managed to open them but had to save and copy and all sorts of fiddling around.
I have Windows 10
Thank u for reading this. Advice greatly appreciated.
Gill
Answers
1 to 6 of 6
As others have suggested, you need to ensure that you send files in a format which is recognised on other people's computers. While the whole point of the .odt format is that it's meant to be common across all modern word-
16:32 Sat 30th Apr 2016
We might need some more information:
Are you using the Windows Mail app, another email client (such as Thunderbird) or web-based email? Are you creating a new email and then adding an attachment or right-clicking on a file and using 'Send to' to create a new email with the attachment already appended? Which email service are you using? Have you tried emailing an attachment to yourself, to see if it will then open on your own computer?
Are you using the Windows Mail app, another email client (such as Thunderbird) or web-based email? Are you creating a new email and then adding an attachment or right-clicking on a file and using 'Send to' to create a new email with the attachment already appended? Which email service are you using? Have you tried emailing an attachment to yourself, to see if it will then open on your own computer?
Hi Buenchico. thank you for replying. I'm using Windows Live Mail 2012.
I'm creating a new email and adding an attachment. From info I got back this morning, the same from 7 people, the document (an ODT File) will not open, but a 2nd attachment which is a JPG will open. This is on a mixture of devices.
Yes it all opens when I send it to myself, using Libre 5 (the same format I created it in).
Gill
I'm creating a new email and adding an attachment. From info I got back this morning, the same from 7 people, the document (an ODT File) will not open, but a 2nd attachment which is a JPG will open. This is on a mixture of devices.
Yes it all opens when I send it to myself, using Libre 5 (the same format I created it in).
Gill
As others have suggested, you need to ensure that you send files in a format which is recognised on other people's computers.
While the whole point of the .odt format is that it's meant to be common across all modern word-processing programs, Microsoft detest the idea of people using non-Microsoft programs and have only belatedly allowed their own software (such as Microsoft Word) to work with .odt files. Recipients of your attachments who're using Microsoft Word 2010 (or later) should be able to open them but users of older versions of Word can't. (Confirmation here: https:/
To get around the problem, you need to save your documents into a Microsoft format. You can either do that for each document individually (by using 'Save As', instead of 'Save') or, probably better, by changing the default 'Save' option within LibreOffice. Instructions for both methods can be found here:
https:/
(PS: I mystified as to why the problem should only recently have occurred. Perhaps you were using .doc, rather than .odt, in the past?)
While the whole point of the .odt format is that it's meant to be common across all modern word-processing programs, Microsoft detest the idea of people using non-Microsoft programs and have only belatedly allowed their own software (such as Microsoft Word) to work with .odt files. Recipients of your attachments who're using Microsoft Word 2010 (or later) should be able to open them but users of older versions of Word can't. (Confirmation here: https:/
To get around the problem, you need to save your documents into a Microsoft format. You can either do that for each document individually (by using 'Save As', instead of 'Save') or, probably better, by changing the default 'Save' option within LibreOffice. Instructions for both methods can be found here:
https:/
(PS: I mystified as to why the problem should only recently have occurred. Perhaps you were using .doc, rather than .odt, in the past?)
1 to 6 of 6
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