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postmanthe | 18:21 Wed 18th May 2016 | Technology
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Put a request in Music on Answerbank got the request but for some reason after several years need a plugin,
can you help please ?
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Firstly, click the "three bars" icon top right of the Firefox screen, then click "Add-ons", then "Plugins".

Have you got "Shockwave Flash" in that list? If so, is the drop-down box to the right of the screen showing "Always Activate"? If not, choose that option & try watching a video again.

If you *don't* have "Shockwave Flash" in the list, you need to add it, so use this link -

https://get.adobe.com/flashplayer/

*Untick* the 2 "Optional Offers" then click "Install Now".

Click on the blue arrow near the top right of the screen & you'll see the download - click on it to install.

You might have to restart Firefox when that's done - afterwards, try watching a video again & if it's still not working, come back to this thread & someone will be able to help further.
I didn't understand what "put a request in" meant. Glad Lie-in did.

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