Firefox Doesn't Like A/b

[emmie]

i have come to that conclusion because for a day and a half its been playing up. it won't scroll, "firefox says its not responding", this is a pain in the derrière - just can't get it to work, not all the time.
anyone else have trouble with firefox.

[emmie]

time to call in the heavy mob.... or chuck this out the nearest window.

[Buenchico]

The most common cause of 'not responding' messages with Firefox (by far) is actually nothing to do with Firefox (or even with AB). It happens when something else on a computer (which is nearly always an anti-virus program) hogs most of a computer's resources, leaving insufficient for Firefox to handle a data-rich website like AB.

So which anti-virus program are you using?

[emmie]

anti virus, you must mean Kaspersky?

[emmie]

this has been playing up for quite a while, not scrolling, not being able to access a/b, yet it allows me all other programmes like my bank stuff, and sundry other sites with no problem.
It crashes frequently with firefox not responding,
it is very frustrating.

[ImLostAgain]

I get the same message with Firefox, also with SeaMonkey. Never with Opera. The message is usually followed by 'a script is busy' or somesuch.

[emmie]

imlostagain

i been getting that, script busy or needs debugging.

[hc4361]

Try Opera

[Buenchico]

Kaspersky used to be the best of the 'paid for' anti-virus programs but recently it's been reported that it's now slowing many computers down quite a bit.

Try turning Kaspersky off and seeing if there's any improvement when you use Firefox to view AB. (Don't worry. It's perfectly safe to turn your anti-virus program off for a short while as long as you only visit safe sites). Go to Kasperky's settings panel, click 'Protection' (marked '1' in the image) and turn off the switch at the top right (marked '2'):
https://support.kaspersky.co.uk/images/kts_11471_01124-259192.png
(NB: Remember to turn it back on after you've tried AB with Firefox!)

If turning off Kaspersky improves things you'll need to consider using a different anti-virus program (such as Avast). If it doesn't, it might be worth trying to reset Firefox to its default settings. (Instructions available on request).

[gingejbee]

Well, the combination of Firefox, Kaspersky Internet Security and Answerbank is causing me no problems.....

[Buenchico]

PS: I'm assuming that you're already using 'that-which-shall-not-be-named-here' to get rid of the ads!

;-)

[Coppit]

A few weeks ago, using Firefox, totally clearing the cache allowed AB to work but recently it's hopeless. AB, not FF to blame?

[emmie]

chris
can still see all the ads..

[Bertrum]

If you’re using Kaspersky internet security do you have this configured correctly
https://support.kaspersky.co.uk/12156#

[Hopkirk]

On my mobile I was having no end of problems on AB using Chrome, but a new browser called Brave does it perfectly.

[Buenchico]

>>> can still see all the ads..

You're probably the only one who can! It's the ads which slow this site to a crawl for some people.
https://adblockplus.org/
(Pssst! Don't tell the Ed!)

[vuthuyhang1991]

There are various reasons for happening this. You can try these methods below

Method 1: Multiple copies of Firefox’s Session Restore may also cause Not Responding error. You have to delete duplicated Session Restore files. Go to Firefox tab > Help > Troubleshooting Information > under Application Basics section, click Show Folder > exit Firefox > delete sessionstore.js and some of its duplicated file from the folder.

Method 2: Reset to its factory default settings. Open Firefox > click on Firefox tab on the upper left > click Help and select Troubleshooting Information > click Reset Firefox > click Reset Firefox on the confirmation dialogue box to continue > click finish to restart Firefox

If this error still persists, why do you use google chrome. Chrome has many adds on.