Ba Flight Disruption At Heathrow Set For Third Day

[mikey4444]

Still complete confusion at our Airports....1000's of people sleeping on the floor, with no support visible from BA.

BA are refusing to give much in the way of details, but it is looking increasingly that out-sourcing IT to India was a grave mistake, and all to save money ! ts been said on the BBC today that this chaos is the worst "accident" to the IT of any airline, anywhere.

BA needs to pull its finger out and quick.

[steg]

///tell you what I have just read this thread and that islay does come across as a very selfish piece of work.///

She seems to be suggesting that the company sorts it out for the people that are effected. How's that selfish?

//The point that I am trying to make and that you are have chosen to ignore Mikey is that it does not matter what caused this and you don't need to know what caused it - what matters now is that BA gets the people to where they are going, compensate those that can't and sorts the issue out //

[Islay]

That is exactly what I have suggested several time Steg

Please tell me Apariah how that makes me selfish!

[EDDIE51]

A lot of relevant information here
http://www.bbc.co.uk/news/business-40082631
(Any hope we can stop this thread from deteriorating into a personal insult contest by the way? )

[zebo]

http://www.dailymail.co.uk/news/article-4550654/British-Airways-cost-cutting-boss-gags-staff.html

This is the man being held responsible, apparently he 'ran' a couple of low cost airlines which went bust before getting his current job. He seems to be covering his back rather than solving the problems.

[mikey4444]

Eddie...very interesting link.....it just goes to show that a lot of questions still need to be answered.

And to give yet another reply to those that think that BA are all frightfully nice chaps, don't you know, and we shouldn't be asking any "difficult" questions at this terribly trying time for their Executives.....we really need to answers to those questions raised in your link.....if this can happen to a company as big as BA, than it might happen to any other Company.

It appears from the DM link, that the scale of the problem is even bigger than we all thought....300,000 people world-wide have been seriously inconvenienced, at the very least.

And I echo your call for this not t descend into a slanging match, but I fear that is already a bit late for that.

[KARL]

It is a matter of law that BA in this case (avoidable) must provide compensation plus sustenance, accommodation, etc. (look up EU Air Passenger Rights). Once Brexit is fully enacted there will presumably be even better provision for delayed passengers.

[EDDIE51]

^ That is yet another regulation that has to be completely replaced once we leave the EU , it is not going to happen automatically it will have to be discussed , agreed and enacted.

[EDDIE51]

Looks like we will be forced to keep most EU regulations as there is just not time to replace them.
https://www.ft.com/content/64d30780-10b5-11e7-b030-768954394623

[EDDIE51]

Sorry I did not realise the link only works if you are a subscriber to the Financial Times. You can Google it yourselves.

[mikey4444]

BA boss 'won't resign' over flight chaos

http://www.bbc.co.uk/news/uk-40083778

Who wants to bet that this well-groomed chap will out of a job before very long ?

[KARL]

When issued, the EU law was a major improvement and better than anything within or beyond the EU up to that point, this law is by far the best passenger rights protection in existence. It was not a UK initiative so, if the UK will inevitably keep it post-Brexit, that is good news for passengers to-from the UK, otherwise it is a matter of hoping an equal or better replacement will come about.

[youngmafbog]

Eddie, how many times must you be told, most EU regulations are part of UK law, they wont just dissappear. We will want to keep many of them, why wouldnt we not all EU is bad. What we will have the opportunity to do is remove the rubbish and all in our own time.

This BA thing sounds like a load of old pony to me. BA data centres have multiple power routes into them and backup generators and batteries in case they fail. I smell a rat and suspect the outsourcing has something to do with it which is why they are keeping quiet.

Having worked with TCS in the past I can see exactly where people are coming from.

[mikey4444]

Eddie mentioned earlier that he thought perhaps that BA were refusing to give details, as they were thinking of calling this a
force majeure, thus releasing themselves from having to pay out awesome sums in compo.

Like you YMB, I smell a giant rat here as well.

[Zacs-Master]

I understand that EU law which has been converted to UK law, will be determined in the UK courts by reference to European Court of Justice case law as it exists on the day we leave the European Union.

[Apariah]

YMB, it's a TCS system? Say no more!

[RobNorth]

The main complaint from the poor souls marooned at Heathrow is "there are no people to talk to/advise us of the situation" this is par for the course - the experienced staff will have been paid off and replaced with a lot fewer "colleagues" from two-bit agencies, trained by two-bit "academies" and probably speaking broken English...
the executives responsible for this will move on to better things and higher salaries, because there so few of them and they are so skilled..