Samsung Phone Won't Upload Photos

[angiep429]

Can anyone help with this please? I've got a Samsung Galaxy Android phone, have plugged the cable in between the phone and the computer (not done it before but want to get photos off phone) but nothing's happening, puzzled.

[Buenchico]

Is your phone shown as an external drive on your computer? (Go to Start > Computer to take a look).

If it is, double-click on its icon to access its contents and then drag-&-drop (or cop-&-paste) files using the usual Windows techniques.

If not, try this:
http://windowsreport.com/windows-10-doesnt-recognize-android/

[angiep429]

Had a look and phone not listed anywhere, i've got windows 8.1, don't want to go near windows 10 again had an awful time with it. Will keep trying, thanks for your advice.

[Buenchico]

Most of the stuff in my link applies to all versions of Windows. In particular, the first solution only involves checking a setting on your phone (and so, obviously, has nothing at all to do with Windows).

[Old_Geezer]

Does the Kies programme help any ?

[mccfluff]

have you tried samsung kies? you should have it already on your phone if not download it, it will give you an ip address to go to andyou can view what's on your phone.

i think it might depend what version galaxy you have - i used to use it with my 4

[ivor4781]

with my moto, when you plug the mobe into your laptop usb you then pull down on the mobe screen and click on transfer photos or transfer files otherwise it just charging your mobe with the usb connection, then click on the mobes icon on the comp you'll see the phone storage,go from there

[angiep429]

Thank you everyone for your help and suggestions, it was ivor4781 who cracked it! Did what he suggested and all are now uploaded :-)

[lizzed]

Maybe you should install the right driver, and enable USB debuggging when you connect your phone to pc. If that doesn't help, you can use an android phone manager to manage phone on pc, https://www.mobikin.com/android-backup/how-to-transfer-photos-between-android-phone-and-computer.html

[tina00]

As for me, I follow this guide to help me transfer photos from my phone to computer, it is quite simple for me, and you can also get this way to try. https://www.samsung-messages-backup.com/resources/transfer-photos-between-android-phone-and-computer.html