Wifi Problems

[Tubbycoates]

Hi all,

I got another refurbished laptop using Windows 10.

I've had no problems with it until this morning, when my WiFi has disappeared.

I use my phone as a WiFi connection. I know there is nothing wrong there because I'm using it now on my Windows 7 laptop.

I tried running the troubleshooter, and it says something like 'there is no valid IP address'

What's an IP address, and how do I solve the problem ?

Thanks in advance.

[ummmm]

IP is internet provider.

[Gromit]

Turn your computer off and your phone off.

Restart your phone and make sure hotspot is enabled.
Then turn on your PC.

[Tubbycoates]

Still the same

[Old_Geezer]

You are using your mobile as a hotspot ? Maybe get the laptop to search anew for a Wifi network and put in the passwords etc. as you go ?

[Tubbycoates]

Cracked it at last.

I listed all the network connections, and near the bottom of the list, I clicked on 'Network and Internet settings'. This took me to a page where there was a button allowing me to reset all connections. I restarted my laptop and the internet is back.

Thanks all for your help.