Crosswords0 min ago
Doctor Receptionists
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Now that they aren't allowing many patients into the surgery what are the above doing.
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For more on marking an answer as the "Best Answer", please visit our FAQ.My wife comes home from her job as receptionist in a North London surgery and tells me about the abuse they get over the phone, how they have been overworked since the Covid outbreak because receptionist staff have been sent home to be shielded or to self isolate. Plus having to get to grips with new ways of working and new processes. I could go on....
Organising, paperwork, calls etc. We deal with a lot of doctor's receptionists with work, and like any other job, they can be very varied. We are polite and professional, and they nearly always are too. There is always the odd one though, who either speaks to you as though you are stupid, or is just a bit awkward for no real reason.
You can complain to the surgery if they are exceptionally bad.
You can complain to the surgery if they are exceptionally bad.