Why Can I Send But Not Receive E Mails?

[newcastle1]

I can send e mails but can't receive them?
Any suggestions?
Thanks

[Jackdaw33]

I commend your patience, Chico. It's like drawing teeth to get a simple answer to a simple question.

[KJN]

Found this from previous question. May help..


newcastle1
How Do I Delete Auto E Mail Address In The To Field On Bt E Mail?
I want to delete some e mail addresses that automatically pop up in the to: field as they are now obselete. It is a BT e mail that I use. Any ideas, please? Thanks...

[Bobbisox1]

KJN, I'd start a new post in technology if I were you then Chris ( buenchico) or another tech will see it , it might go unnoticed here

[newcastle1]

I am now at the computer, which is my brother's so at another address.
I think the problem is that the SMTP is still set to plusnet, who we no longer use.
We are now with Vodaphone - does anyone know what the port for Vodaphone is, please? Thanks

[newcastle1]

This is error message which is coming up on unsent e mails:
recipient rejected - relay denied

[Buenchico]

The SMTP server should be the one for your email provider, which is unlikely to be the same as your ISP.

You seem not to have tried the solution I posted at 1910 yesterday. You've also still not told us who your email provider is, so it's proving hard to help you! (My email address ends in @gmx.co.uk, showing that my email provider is GMX. It's that bit after the '@' symbol that we need to know if the solution I posted yesterday doesn't work - although I can't see why it shouldn't anyway!)