Editor's Blog4 mins ago
Boiler Parts Hard-Sell.....
24 Answers
I recently had a telephone call from the company which carries out our annual 'warranty' service.
They noted that we do not have a water-softener/limescale-reducer on our (4-year old) boiler.
Apparently, this part has to be fitted as part of ensuring that the Boiler complies with BS 7593......and *all* boilers now have to comply with this standard.
Naturally, I have to purchase their part and have their engineer fit it, anything else will invalidate our warranty.......and if we don't have it fitted, that portion of our warranty which covers the issues that fitting this part ought to prevent......they will not be covered.
Have any of you out there in AB-land run into this issue?
If so, how have you dealt with it?
They noted that we do not have a water-softener/limescale-reducer on our (4-year old) boiler.
Apparently, this part has to be fitted as part of ensuring that the Boiler complies with BS 7593......and *all* boilers now have to comply with this standard.
Naturally, I have to purchase their part and have their engineer fit it, anything else will invalidate our warranty.......and if we don't have it fitted, that portion of our warranty which covers the issues that fitting this part ought to prevent......they will not be covered.
Have any of you out there in AB-land run into this issue?
If so, how have you dealt with it?
Answers
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