Access To Ebay Account

[Tubbycoates]

Hi all, I hope this is in the correct category.

I have an account with ebay. I have 100% positive feedback, both buying and selling, with over 700 transactions.

A fortnight ago, I had to enter a validation code which was sent to my email address, which I did.

A week ago, the same thing happened, but instead of giving me the option to send the code to an email address, the only give me the option to send an sms to my landline. As such, I cannot access my account anymore.

I have contacted customer service via webchat on over half a dozen occasions to try and resolve this issue, but they insist that I have to give them my mobile number, which I'm not prepared to do.

I have asked them for email addresses that I can complain to, but each one they give me can only be used after logging into my account.

So, does anyone know of an email address I can complain to to get this resolved please?

They've given me phone numbers to contact, but I know it's just a scam to get my mobile number.

Thanks all in advance.

[ToraToraTora]

Give them a mobile, get your account unlocked and then block any numbers that end up calling you that you find disturbing.

[ToraToraTora]

....they are under no obligation to accommodate your irrational fears. If you don't agree to their terms close your account.

[Tubbycoates]

Tora, As I've already explained, they sent me the code by email, and that is all I am asking them to do again. They refuse to do so.
I have asked them over half a dozen times, but they refuse to do so.
And you know the crazy thing? I eventually asked them to close the account. They can't do it, until I login to my account.
Is it any wonder that I want to complain?

[barry1010]

Report it as hacked.