My other half made a late payment on her credit card last month. She has just had her statement through and has been charged �12.00 for doing so. I thought that this practice had recently being stopped and people were claiming these charges back from the banks. I would be grateful if someone could throw some light on the subject. Thanks.
Your could ring them and ask if they will reconsider, if this is a one off you may be lucky.
Have a read on here about charges http://www.consumeractiongroup.co.uk/