Fao Buenochico

[Rosetta]

Fyi, and following on from elliemay's thread of 9th march and from my recent threads about our difficulties with BT and v.o.i.p

[Buenchico]

Thanks for the post but there appears to be something missing somewhere!

[Rosetta]

making phone calls during a powercut when there is no mobile signal. EE sent us their solution to the above issue after a great deal of fuss. This consists of a battery the size and weight of a car battery that has to be connected to the router during a power cut. It will give approx one hour of phone calls.

Frankly for us it is as much practical use as a chocolate teapot as the router and phone line into the house are not easily accessible and groping around in the dark in my deceased sons bedroom is unimaginable.

sorry Chris I have tried and failed to do links and their is no question as such. I am just venting my anger and frustration at BT. As you can guess there is a complaint pending

[Rosetta]

sorry, Im a slow  typer and cross posted

[Buenchico]

Keep hassling, Rosetta!

(At least you've got them to accept that they've got to provide you with some sort of a solution though).