Not shutting down

[Big A.T]

My computer is okay but won't shutdown. Someone told me that I need to uncheck the Scan Floppy Disk on Shutdown on the anti virus software. I cannot for the life of me find it.

It is Norton by the way

Any ideas Abers and computer boffins? Thank you

[ermadea]

Sorry Big A.T can't help if it's Norton, but have you brought up task manager just before you press start to turn off computer, to see if there are any programmes still running in the background before you shut down, also you could try shut down from task manager, you'll see that above applications tab, to the right of file>options>view<windows>shutdown>help. To bring up Task manager right click on the task bar (Down at bottom of screen where programmes sit you are running, on the same part where start is, go anywhere in that area) window will come up, click on task manager > applications, if nothing is running, click on processes and see if anything can be ended there. Good Luck, let us know how you get on

[knobbynonuts]

I use on my comp a free download proggrame called quick shutdown it just sits in your taskbar and when you need to shut down just right click the icon and it will give you various options one of being shutdown.
Cant remember where I got it from but you can google it........

[Big A.T]

Sorry not been on or had a chance to try these. Will let you know. Thanks