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i dont know they asked me to sit in the back of there car and thats when they told me the car had no insurence, i then phoned and was told that the policy had been closed when by there opperrator when i opened a new policy for my partner as she had got a new car, but at no time did i instrucked the opperator,who i must stress had a problem at times understanding me, as i know i had to keep asking her to repeat herself becouse i didont understandher. but at no time did i instrucked her to cancel any policy