virgin...

[wizard69]

why are virgin charging their customers a �5 charge for non-dd payment?
what a rip off...

[jno]

from their point of view, maybe they're giving dd payers a �5 discount?

[wizard69]

still a ripoff jno

[weeal]

they are expensive, and they pulled the plug on SKY channels cos it was costing too much so the customer has less channel choice for same dosh!

[jno]

maybe, but then it'd be time to find another provider, I guess.

[weeal]

i just use freeview now, got SKY news for free

[Ethel]

It's not a rip off. DD doesn't cost you anything, is cheaper for Virgin to process than any other form of payment AND IT SAVES ME �5 A MONTH!

And no flapping around sending cheques either. I pay all my bills by DD and get this saving on most of them. Virgin isn't alone in this - you find a provider who doesn't do it.

[Ethel]

You get the freeview channels free through Virgin if you have the phone line.

I don't have a phone line so I find it very cheap. No problems for me.

[ksf4eva]

They're not the only ones, BT charge �4.50 a quarter if you pay by cheque and not DD.

Also, just as an after thought I suppose as well as being cheaper to pay by DD it makes sure BT/Virgin/whoever get their money when they want it, not when you wanna pay it so therefore causes less grief / money by cutting out sending red bills etc??

[electricblue]

they didnt pay their bill to sky so sky took away their channels,,bet branson wouldnt let you get away wiv not paying your bill for 2 years,,

[joko]

ethel and jno - yes it is a rip off.

I have been with this company for about 13 years - and the introduction of this fee was ADDED to my bill, not taken away.

seriously, if it was a discount they'd be shouting it from the rooftops!!

it is an additional fee because they don't want to pay any more staff - by doing this people lose their jobs!

you are not saving �5.
i mean on the day they brought this arrangement in, did you get a letter saying ''we are deducting �5 from your bill from now on because you pay by DD''?
No - we just got it added to our bills!

its all very well saying that you think everyone should pay by direct debit, but not all of us have a regular income and can guarantee the cash will be there on the date of the DD.

I prefer to organise my payments as and when I have the cash in my account.