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Thanks CORBYLOON, yes, its my son's laptop and it is set up on firefox, I'm really sorry about your name, how strange. Thankyou so much for your help, I'd read about the proposed period when the two day strike might take place on the website, the next day there was an email saying no holidays could be booked during this period if not all ready booked until the two days are identified. Really grateful for your info, they'll be impressed with me now when I go in today.