Hi I have now got Windows Vista and I went on to MSN to chat to my family and it won't work the two little men just go round and round till a error message comes up saying ERROR 81000306 so after a bit of messing I find out I should down load a older version then the one that came with the computer to this one 8.1.0178 so I did all that and its still not working. I have set the Firewall to allow MSN and I have been on the support pages, I am not sure what else I can do?