dvd rom drive is completely dead!

[adamhornsby]

Trying to install a game, and i have came across that the original dvd rom drive that was installed in the pc, has stopped working altogether. It wont even open!
What has happened to it, it was working fine a month or so ago?

[ChuckFickens]

take the top/side off computer and check the power connector on the back of drive is pushed in ok.

If it is turn the computer off get a paper clip and straighten it out and look closely on the front of the drive and you should see a tiny round hole somewhere, push the paper clip straight into that hole quite hard and it should eject the drive manually a little bit so you can pull the drawer open, once it's open turn the computer back on and it should shut as the computer starts up

If it either doesn't shut or does shut and still doesn't work may be time to invest in a new drive, if it's a desktop they are really cheap.

[adamhornsby]

its all plugged in, the computer seems to recognise its there, but it just doesnt do anything at all, no green lights or anything. think i shall put the other drive in which the new burner replaced

[Buenchico]

First, open the drive manually. (Unfold a paper clip and push it into the little hole under the drawer. That's what it's there for!). If there's a disk in the drive, remove it. (I've sometimes found that a 'rogue disk' has 'locked up' the drive). Close the drawer, reboot the computer and see the DVD drive now works.

If not, delve inside (after switching off the computer and disconnecting it from the mains, of course!) and check that the leads connecting up the drive haven't come loose.

If, having reassembled everything, it still doesn't work, take a look at your BIOS settings to check that the drive is enabled. (Follow the on-screen prompt, at boot-up, to access the BIOS. That usually means pressing F2, F8 or Delete at boot-up).

If you're still getting no joy, it's probably time to replace the drive. If your PC is still under guarantee, take it back to the vendor. If not, the vendor is still responsible for fixing any problem, which is due to an 'inherent fault' (such as a poor quality component), for up to 6 years from the date of purchase. If you can't get the vendor to fix the problem, installing a new drive is simplicity itself. Simply unplug the old one (taking note as to which way round the cable goes - there's a pink strip down one edge) and plug in the new one.

Chris

[adamhornsby]

I think i know the problem. You see, i recently installed the most recent patch for the sims 2 freetime, and the game was erroring, so i uninstalled it and in a plee to get it working i tried installing it again but it wont, it doesnt install properly with the writer drive. i think the probelm lies with a nasty programme called secuROM. It possibly has disabled my drive and is causing my computer to go soo slow. Sony had no right to make such a thing, and EA had no right using it. Talk about it being anti-piracy, its making us legitamate customers being treated like thieves!

Both EA and Sony will be getting a hefty bill for a replacement computer if i cant get this sorted out.