Norton 360 - live update

gardenmad | 14:27 Sun 25th Jan 2009 | Computers

2 Answers

Can anyone tell me what error five is please? I have just run Live update as Norton 360 told me to, and received a message, that it could not complete, error five. How can I correct error five? There is no explanation for this at all. Mnay thanks in advance.

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Buenchico

Click 'Run it Now' to get Symantec's online tool to diagnose the fault:
http://service1.symantec.com/SUPPORT/norton360 .nsf/docid/2006112501455675

If you can't solve the problem by that route, try Support4U's method, here:
http://forums.techguy.org/all-other-software/6 11711-norton-360-error-5-a.html

Chris

gardenmad

Question Author

Thank you so much - and so sorry I have taken so long to get back to this - the grandchildren came and everything stops..... I shall certainly do as you say and hope to clear it up.

Thanks again.

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