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Right, Chuck, thank you for that, I shall do it straight away BUT ~ I have just noticed another thing - my speakers don't seem to be working - I have checked the connections at the back of the tower, on all fours, under a very dusty desk!! and everything seems to be alright. I had the button on mute, but haven't any longer - will this mean new speakers!!! More expense. It should not make any difference to downloading anything though....
(Funnily enough, although I have yet to find anything funny, I found out they were not working by Answerbank itself, as I always get a bong when I get any mail, and I didn't. So thanks to Answebank for that, too.)