Do they both do this?
USB ports can burn out. I have seen this a few times.
Are you sure you have not inserted a USB device into them the wrong way round, or something tried that may overload them?
I think you only answer is to replace the ports and the board with them (if it is a separate board) or if extentions from the motherboard, you will have to add an add-on USB board.
You need to get the header pins or board disconnected from the mainboard soonest, if they are not going to cause further problems.
I suppose I would try removing first in device manager and rebooting, then rechecking the entry, but I think this will be no-go.