insurance policy

[caila25]

in 2007 i took out a insurance policy with a company and during this time at my work place a friend was involved i a car collision with another party, a few weeks later i got a letter from my insurance saying my premium has gone up because of the accident. i called them for weeks to get this sorted and tell them i had nothing to do with it and was no where near even my friend called to advise them and finally i got a phone call saying it was sorted. in the last month or so i have took out a new policy and they have demanded a extra premium because i didnt declare my claim. i called my previous insurance and they have stated it will take weeks for this to be sorted so now my new policy will be cancelled if i dont pay it and also all my insurance policys for the last 3 years have been double what i would have normally paid, is there any kind of compensation i can claim or anything i can do as this is wrong

[caila25]

i have already put a complaint in there sending correct procedure form out to me

[joko]

i would suggest you tell your 'friend' that you have no option but to involve the police, as there has clearly been some fraud...
tell her that unless she sorts this out then you will launch an investigation

she may well have used your name more than once...