It occured to me that as my computer was getting ion a bit (4 years old) I should back all the info on a back up disk - went through the proceedure to find when I got to the end I had to refer to some really complicated (for me) on line instruction as there is no provision for me to put in a floppy disk. A little window comes up with a message the back up utility cannot connect to the removeable storage facility etc - also have now received a fatal error warning suggesting a recently installed device is the cause. Should I just delete the back stuff I did and start agin?
Well for a start forget about floppy disks, even a computer with a fairly small hard drive could require about 57000 floppy disks to back it up!! backups are generally done these days either onto an external hard drive or onto DVDs
What version of windows are you using? and what are you using to do the backup?
knight in shining armour to the rescue yet again! have got XP2000 and write my documents using open office 3.2. I found the back up installation wizard on systems tools and just followed the instructions - it took about and hour to complete.
Sounds like you are using XP Professional . Yoy need to get an external hard drive . Depending on the amount of data you have one of about 320 to 500 GB would be ok preferably a powered one and use a third party backup program like Macrium Reflect which is free and also creates a system image to restore your hard drive should anything happen.