contents insurance

[frostyspecs]

After a house fire ann water and smoke damage the insurance have agreed the building costs, but now comes the difficult bit. I have a list of over 40 items from carpets to glasses, false teeth to teapots etc. Every single item in kitchen ruined inc all electrical items like wshing m/c. I am in the process of pricing up every single item new for old. Now will the ins.co(RIAS) pay me the cash to buy replacements or do they settle with the dozens of shops direct.
A point I am trying to make , kitchen carpet Axminster wool value £700 by carpet right, but I will not want that sort again more like £220. Will the ins. co pay me 700 or the shop 200. I am very intrigued to get readers views MTIA

[boxtops]

Normally they agree a figure with you in total for all the items you are looking to replace (so you send them a list), then once the value is agreed, you have to provide them with all the receipts for the new items - so you pay for them and they settle with you for the total amount. That's how it's worked when I claimed, but I have no experience of RIAS. The policy booklet should explain to you exactly how it works.

[bednobs]

i think each insurance co will be different, and in fact some claims with the same insurance co will be different. When we had a flood, i had to get quotes, then the insurance company wrote us cheques in the name of the companies so we could give them the cheques (which seems like a totally arse about face way of doing things if you ask me) that was for big things like flooring. For the decorating they gave us a cheque in our name, so we had to cash it then pay the decorators ourselves. Previously (same company) when we made a claim for accidental damage to our w/machine, they supplied a new one

[bushbaby_de]

Our experience was different again - for the repairs to the property, painting etc they sent their own choice of trades over. For items like the carpet they sent us off to Allied and told us how much we could spend but they sorted the bill out. For the broken items like the vacuum cleaner they sent us a cheque for the current market value and told us to buy whatever replacements from whereever we wanted. So you'll need to call your claim handler to find out how your company deals with claims.

[bennhoughton]

they will settle the claim on a replacement basis, and on a new-for-old basis on most occasions.

If your carpet cost (for example) cost £700.00 five years ago, but now you can get the same carpet for £300, they will pay £300.

If you want to have something different from what you previously had, you will have to discuss the options with your insurer as each insurer would have different views