Why can't I watch BBC videos on Firefox but I can on Chrome?

DiddlyQuaQua | 19:57 Thu 01st Dec 2011 | Technology

8 Answers

When trying to watch video highlights in BBC Sport on Firefox(v8.0.1), I'm told that this content is for UK users only.
However, I can watch the exact same videos on Chrome on the same machine and I am in the UK!
Why does my Firefox browser think I reside outside the UK?

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AlBags

What network (ISP) are you using? Not on 3G are you?
This happens when content is routed outside IK or through overseas.

AlBags

Also .. what flash version have you installed?
(Firefox/Tools/Addons/Plugins .. version in list) (Firefox looks in default Windows installation folder on startup, usually Windows/System32/Macromed/Flash)

-- answer removed --

jackthehat

Buenchico

Have you checked that someone (or a program) hasn't configured Firefox to work with a proxy server?

Look under Tools > Options > Advanced > Network > Settings and check that 'No proxy' is selected.

Chris

DiddlyQuaQua

Question Author

ISP is Virgin. Doubt if that is the problem as Chrome browser is ok using same connection. Flash is Shockwave Flash 11.1.102.55.
I selected 'No Proxy' in the network settings but even after a pc reboot FireFox still believes I'm non UK resident!
Thanks for your suggestions but I may have to start using Chrome more!

-- answer removed --

DiddlyQuaQua

Question Author

I don't recall what the proxy settings were but they still display as 'no proxy' now, after I changed them.

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