Do you need to inform network when contract ends?

tigwig | 21:07 Mon 16th Jan 2012 | ChatterBank

6 Answers

My OH has got a new phone and is now with a new network provider. His old phone still has til 20th Feb left on contract. So does he need to do anything apart from cancel the direct debit after the last payment is taken?

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daffy654

He needs to contact his current provider ASAP and inform them that he does not wish to renew his contract in February.

fliptheswitch

If it were me, I would just leave it and cancel the direct debit... BUT... they will probably automatically renew it, and then you will end up owing them 12 months worth of payments... like I did :-(

I eventually got out of it, by telling them I'd not agreed on the renewal, but it's much easier to just contact them and save yourself some hassle! :-)

tigwig

Question Author

Ok thanks guys!

DrFilth

tigwig if you get any paper work from them keep it safe for a few years

DrFilth

may i add that i have had contracts with o2, orange and vodaphone and i had to put it in writing that i wanted to end my contract and give them 30 days notice

also i had a lot of trouble with orange as they kept taking payments from me so keep a watch on your account

tigwig

Question Author

Thank you I have emailed them and will be camcelling the direct debit too. Fortunately there is 31 days left before contract ends!

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