Problems printing

[Maydup]

I have an HP laptop and wireless printer who won't speak to each other today.

If I try to print it fails.

The status of the printer from the laptop is Error - needs trouble shooting. I've tried running the trouble shoot and it fixes everything but the connectivity when it finally tells me to contact my administrator! Oh how I wish I had on of those!

I've reconnected the printer to the wireless network, rebooted both but no luck. I just cannot seem to get a link going between the two. Any ideas?

PS The only thing that's changed since I printed last was I changed the magenta cartridge this morning.

[The Builder]

It's your computer, Maiders .............. you can be administrator if you want!
Google something like "Windows log on as administrator". The fixes are on there.

[Maydup]

Thanks builder but I am the administrator, (checked the account and it is set as that) and logged in as admin, still don't know what to do to connect with my printer.

[The Builder]

No Techies appear to be around I'm afraid, so I can only tell you what I do in these circumstances.................... uninstall all the printer software, drivers etc.......... then re-install from disk. You should be "as new" then.

I'm sure there are simpler, more direct ways of fixing this, but at least you're sure of a clean installation with this.

[mrs_overall]

Le Builder, is there no end to your talents?

[The Builder]

Ah ............. Madame Overoid........... I don't like to stick my nose in though ...... don't want to incur the wrath of Fikkens......... :o(

[Gavmacp]

Had similar problem with my Kodak printer every time it asked about checking for updates. Do as The Builder said uninstall and re-install.

[Maydup]

I don't remember having to load disks when I started - I feel sure the printer drivers were all downloaded online. I'll have a look around.

Could it be my Firewall? I renewed Norton a week or so ago , but can't think if i've printed since.