Hi,
Our team monitor social media sites for instance our Facebook page & Twitter account which is how this post was brought to our attention!
The
[email protected] address previously given is an email address used by our Social Media team - we are verified on other consumer sites/forums such as Money Saving Expert and Mary Portas' Secret Shoppper.
Should the original poster (or anyone else) wish to email us at the above address we would be happy to help with this or any other queries they may have.
With regards to security of information etc. For data protection reasons we would only reply to emails sent to us from the email address that is stored on our system. You would not need to include any personal information other than this for us to locate the account and look into the query.
We hope this clears up any confusion caused by our original post!
Many Thanks
Dave
Littlewoods Help Team