Land-Line Telephone

[julia-mag]

Can anyone explain to me please why my land-line ordinary (not special) phone starts to 'fade away' very soon after connection until I cannot hear the caller?. They can apparently hear me perfectly. Is it my phone, or a problem with the line? I don't want to call BT and get clobbered with £100 charge. Thanks.

[DJHawkes]

my daughter had endless problems trying to get talk talk to solve a similar problem and eventually an openreach guy came out and founf there was water leaking through a box outisde the property, talk talk had failed to provide continual service i..e broardband and landline due to this fault not being dealt with at the address, instead they kept dealing with the exchange. They refused to give her any credit for the monthly bills that she paid over the period of the fault, i intervened, googled who were talk talk's ombudsman contact and rang the customer relations dept at talk talk, asked to speak to the boss of each person they kept putting me through to until i could get no hight up the chain and then said i had a prepared letter to send to the relevent ombudsman, (can't remember which covers talk talk) and the guy on the phone wiped 2 months bills for her,

[mikey4444]

Plug in another phone and try again.

[julia-mag]

Good-morning one and all, I seem to have caused a bit of a heated discussion with my query, Sorry, but the good news this morning is that I found my old phone and plugged it in and hey presto PROBLEM SOLVED. So I am off out to buy a new one. Many thanks to you alll for helping me out with this.

[Alston]

Buenchico was right from the very start. I think you should now re-award him with the 'Best Answer' which kindly you gave to me.

Al.