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Oe6 Problem

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telboy1938 | 09:48 Thu 23rd May 2013 | Technology
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I have checked my account settings in Outlook Express but when trying to send or receive mail I get the following message:-
There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Server Response: '-ERR [AUTH] Incorrect username or password.', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Any ideas please? Tel
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I think you need to go to your Servers tab and check the "Incoming Mail (POP3)" setting and "Outgoing Mail (SMTP)" setting.

Check the settings are as shown on this web site (you need to select the Express tab)

http://help.sky.com/email/sky-yahoo-mail-switchover/get-emails-on-your-windows-desktop-client
If you continue to get problems, try deleting the account and then creating it again. That's worked for me (and for others that I've helped) on several occasions.

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