Faulty Printer

[normchurch]

I have a Kodak printer less than a year old. It keeps telling me "out of paper", and refusing to print, despite being loaded. Why? Any help received with thanks.

[chrisgel]

Did you check this?
http://www.fixya.com/support/t1194796-help_kodak_easyshare_g610_printer

[Old_Geezer]

Some sensor getting confused ?
May be worth opening everyting that can be opened, rotating everything that can be rotated, putting it all back together and then hoping ?

[Alston]

If I knew the model & number of your printer I would willingly do a search for a possible answer.

As a starter, I would try a re-installation from the disc which came with the printer.

Al.

[normchurch]

Alston, it's an ESP C315.

[normchurch]

... and I can't find the disc wot came mit de printer.

[SlackAlice]

der printer drivers ar ear.

http://support.en.kodak.co.uk/app/answers/list/c/890/selected/true#s=eyJzZiI6eyIxMDEzNTUiOnsiZmlsdGVycyI6eyJub190cnVuY2F0ZSI6MCwicGFnZSI6MSwic2VhcmNoVHlwZSI6eyJmaWx0ZXJzIjp7ImRhdGEiOjUsInJuU2VhcmNoVHlwZSI6InNlYXJjaFR5cGUiLCJmbHRyX2lkIjo1fX0sImtleXdvcmQiOnsiZmlsdGVycyI6eyJkYXRhIjoiIiwicm5TZWFyY2hUeXBlIjoia2V5d29yZCJ9fSwicCI6eyJmaWx0ZXJzIjp7ImRhdGEiOnsiMCI6WzUsNjQsNDQzXSwicmVjb25zdHJ1Y3REYXRhIjpbeyJsZXZlbCI6MSwibGFiZWwiOiJQcmludGVycyIsImhpZXJMaXN0IjoiNSJ9LHsibGV2ZWwiOjIsImxhYmVsIjoiRUFTWVNIQVJFIFBob3RvIFByaW50ZXJzIiwiaGllckxpc3QiOiI1LDY0In0seyJsZXZlbCI6MywibGFiZWwiOiIzMDAiLCJoaWVyTGlzdCI6IjUsNjQsNDQzIn1dfSwicm5TZWFyY2hUeXBlIjoibWVudWZpbHRlciIsImZsdHJfaWQiOjJ9fSwiYyI6eyJmaWx0ZXJzIjp7ImRhdGEiOnsiMCI6WyI4OTAiXSwicmVjb25zdHJ1Y3REYXRhIjpbeyJsZXZlbCI6MSwibGFiZWwiOiJEb3dubG9hZHMgYW5kIERyaXZlcnMiLCJoaWVyTGlzdCI6Ijg5MCJ9XX0sInJuU2VhcmNoVHlwZSI6Im1lbnVmaWx0ZXIiLCJmbHRyX2lkIjo5fX19fX0sImMiOjN9

Make sure you d/l the correct version. Switch off your printer and disconnect the usb lead. Check there isn't a paper jam.

Install the drivers and follow the prompts.

[Alston]

normchurch......I agree with SA, you need to download and install (Run after downloading) new Drivers.

Al.

[normchurch]

where do i find the "my computer" icon?

[SlackAlice]

eh?

[normchurch]

the instructions for downloading driver installation tell me to click on the my computer icon.

[SlackAlice]

Ah right. No longer called 'My Computer' just 'Computer'

Click on Start Menu, 'Computer' should be listed there on the right side.

[Alston]

If it's not visibly listed when you click 'Start' it will mean a few steps to find the file to open.:-

Start > Programs > Accessories > System Tools > Computer.

Al.

[normchurch]

next question ... what is a firmware file?

[Alston]

Pity you didn't say the reason for your latest posting because it may have helped me to answer somewhat more helpful than this :-

My interpretation of firmware is 'software which has been embedded into hardware'.

I am almost confusing myself and await hearing further from you.

Al