ip address problem

[iamfe]

My husband is in the military and he is having a problem with his internet connection. Whenever he tries to use it, it says he has the same ip address as someone else and kicks him off. What can be done to fix this?

[beso]

He could change his IP address to a different one. However there a several quite different ways to set up a connection. He should just get the network administrator to sort it because it is easily fixed.

[ACtheTROLL]

sounds a little odd.

which internet connection are you talking about?
personal .... or professional
and who provides it?

there are two methods of obtaining an ip address
manual -
Manually allocated addresses are registered to a user ... so you need to go to your admin - the admin needs to allocate a new address .... or find out who is using the existing.

auto using DHCP
(this is the most usual way of working) the network connection is configured to "ask" the server for an address everytime you switch on
(its just a tick in a box in the network settings - obtain an IP address automatically)

Sometimes the connection locks on .....
open a command prompt
run | cmd
then type
ipconfig /release
ipconfig /renew

or use the repair option in network connections

[Hitler]

same thing happened to me and i went to command propmpt typed in ipconfig release then ipconfig renew. I dont know how it worked but it did!

Hope this helps

[iamfe]

thank you all