Internet Fraud?

[ecoman]

Somehow, Somebody has taken �800 out of my bank account, I think it's through the internet banking system. I have never told anybody my login name or passwords or ever responded to dodgy e-mails, I don't even buy anything on the net, It is under investigation at my bank. Does anybody know what the chances are of getting my money back.

Thanks in advance

[Ethel]

You should get it all back. It may take time but you should not lose out if you are a victim of theft or fraud, provided you have done everything reasonable to protect your account.

[vehelpfulguy]

Have you ever replied to one of those e-mails that says "This is the xxx bank and as part of our security update we need you to veryify your useird and password" ?

You then click on a link at the bottom of the page and it takes you to the (fake) bank web site.

Have you ever done one of them ?

[Alan2]

No Never

[sammd]

Which bank is it? I do internet banking too...

[pipparooney]

I used to work for a bank and you would be suprised how often things like this happen. Dont worry Most banks will, after investigating, refund the money to you.The bank where i was employed refunded within 5 days usually.

[stevie21]

I think it's more likely to be something other than internet banking. That type of fraud is more traceable than others.

Either way, you will definitely get this money back unless the bank are able (or even motivated) to demonstrate that you've been negligent and have, for example, disclosed personal details to someone (such as writing your PIN down somewhere etc.)

[ruthann58]

my son had his card cloned and somebody had 700.00 out of his account but he did get it all back. bank was the TSB

[sense4all]

On my way home tonight there was a topic about fraud thro' a BBC lookalikee site. They think it is a scam but have yet to establish where from.

[ecoman]

Pleased to say I've just received my money back in full.

[sense4all]

Three cheers for Ecoman ..... thanks for the update! Do you know how it happened yet?

[ecoman]

As far as I am aware, a transfer of funds was set up to take the money out of my account and deposit it in another account (hsbc) by persons unknown.