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Forgotton Password

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smudge 11 | 14:13 Sun 12th Oct 2014 | Technology
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My husband has a Nokia lumia phone on contract with EE, hes having trouble getting onto down loaded apps since he updated.EE cant help nor can Ee shops, he cant remember password and has been told to go to Microsoft account but can not log in without password.Can anyone help please.
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Has he tried the forgotten password feature of his email?
14:51 Sun 12th Oct 2014

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