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dawnharris | 09:02 Thu 23rd Oct 2014 | ChatterBank
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Hi, everytime l go into google it tells me it has crashed, and microsoft is look for the problem, but it is still not working, do not lnow what to do, can get on to internet by clicking the e symbol on the bottom of my desktop,
sorry not very good at technical jargan, any help would be apprtiated,

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are you trying to get into google chrome or google search engine?

the "e" is the icon for internet explorer
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I'm trying to get into both, l have shotcuts for my email addresses on my desktop, if l click on them this is when l get the problem, if l cannot get it sorted l will have to just keep using the icon for internet explorer, many thanks

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