Hope all is now ok Daisy. I had to wait in two days last week as a parcel was coming from Parcel Force. Deliveries were to be between 7am and 5.30 pm. I cancelled appointments and waited in ALL day but nothing. Tracked the parcel number and found that it had been returned to their Gatwick depot at 7.44 that night. Next day, I got another email to say that it had been loaded onto the van again, same delivery times etc. SO, another day waiting in ALL day. Didn't arrive by 5.30p. It eventually arrived at 6.23 pm. Bottom line? Don't use Parcel Force.