ChatterBank1 min ago
Europeans Who Continue To Holiday In Tunisian Beach Resorts.
Are they consciously defying the terrorists by going there or is it that don't heed the news?
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I'm surprised to hear that, retrocop. The problem was the letter, by the sound of it, not Axa. Nobody cares what the doctor first thought. He should have written no more than that you were unwell and couldn't travel, which was the simple truth. If his letter is off-topic, hand it back and tell him to write another one stating your reasons for being unable to travel and nothing else. This happened to my OH and Axa refunded the money without a murmur.
jno
The letter was written by our doctor after our claim was refused when the cancer was eventually diagnosed.She stated that at the time of booking it was reasonable to believe that the holiday/flight was feasible on the diagnosis she first had been given. She stated that she was shocked when the cancer was diagnosed and would of thought up to then it would be reasonable to book the holiday.The letter,by her,was requested by my wife after our claim for the refund was rejected by AXA.
The letter was written by our doctor after our claim was refused when the cancer was eventually diagnosed.She stated that at the time of booking it was reasonable to believe that the holiday/flight was feasible on the diagnosis she first had been given. She stated that she was shocked when the cancer was diagnosed and would of thought up to then it would be reasonable to book the holiday.The letter,by her,was requested by my wife after our claim for the refund was rejected by AXA.
what evidence did you offer when you first tried to cancel the booking? It's irelevant how you were when you originally booked - that's what insurance is for, it's so that you can get your money back if you fall ill after booking.
If they're seriously suggesting cancer is no reason to cancel a holiday, I'd be knocking on the Financial Ombudsman's door.
If they're seriously suggesting cancer is no reason to cancel a holiday, I'd be knocking on the Financial Ombudsman's door.
Re retro's insurance woes: Although they ultimately paid up, I was once put through an appalling grilling over a claim for a Nikon camera lost on holiday ("Worldwide Personal Belongings Cover" policy) and as a result I vowed never again to buy insurance from that company or anyone underwritten by them. I now always check that this company is not involved in any insurance I am about to buy - I have turned down offers involving them even when they were the cheapest by a good margin, offering the sort of cover I wanted. The company concerned was/is AXA.
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