National Blood Service Contact Name

[echokilo]

Does anyone know who the head of the National Blood Service is? Dad has experienced shocking service at donation session today, and not for the first, second or third time either!! He gave up and again, didn't stay to donation - seems it's gone to the dogs and is badly organised - but who can we write to who is high enough to take ownership? Previous general letters have got little or no reponse. TIA

[echokilo]

West Midlands Eddie ....

[JackDanielsU]

Board members are here - http://www.nhsbt.nhs.uk/about/board/members/

But the site below is the best way to go imo


https://secure.blood.co.uk/complaint.asp

Customer Services
Colindale Avenue
Colindale
London
NW9 5BG

[ABerrant]

As per the 'Give Blood' website
http://www.blood.co.u...complaints-procedure/

"If, however, you feel that your complaint has not been fairly addressed then you may take up your concerns with the Health Service Ombudsman"

Tel: [phone],
Fax: [phone],
http://www.ombudsman.org.uk

[echokilo]

JackDanielsU - the link won't open - can you give me a name to address a letter to please?

[JonnyBoy12]

Andrew Pearce
Head of Donor Advocacy
NHS Blood and Transplant
Oak House
Reeds Crescent
Watford
HERTS
WD24 4QN

Telephone: [phone]
Fascimile: 01923 367645
E-mail: [email protected]
Website: www.blood.co.uk

[Canary42]

I gave up going after two successive sessions where a "jobsworth" was most objectionable.

[echokilo]

Thanks everyone