4get - you seem to be using the layout of the hotel as an excuse - all the more reason they should not have left not one, but THREE children alone!!! I was a single mother for years so I didn't even have the luxury of leaving my daughter with my partner or taking turns to wait with her, but I never left her alone! If they wanted a family holiday they should have stayed with their family. If they wanted to go drinking with friends they should have left their children with a responsible adult. It's one thing to sit in your garden with the child in the house, but not a long way away, in an unfamiliar area, leaving the doors unlocked while you down wine with friends. Their other kids should have been taken into care and they should have been charged with neglect, end of story.